The website www.tchungle.com is produced and edited by:

- The company LES REINBAU, SARL with a capital of €10,000

- Registered with the RCS of Strasbourg under the number 878 318 229 00019

- Head office: 20, rue de la Division Leclerc, 67000 STRASBOURG

- Email address: hello@tchungle.fr

- Website host: Shopify

- Director of publication: Stéphane BAUMGARTNER

Personal data and privacy policy

ARTICLE 1 - PREAMBLE

Concerned about respecting your privacy, we attach particular importance to the confidentiality of the personal data transmitted to us.

In a desire for transparency, we have implemented a privacy policy (hereinafter referred to as "Policy") setting out the nature of the personal data collected, the way in which it is used and protected, and the rights of users concerning this data.

For more information, do not hesitate to contact our customer service at: hello@tchungle.fr

ARTICLE 2 - PERSONAL DATA COLLECTED

A. Nature of the data collected and processed and mode of collection

We collect your personal data ourselves.

We collect personal data directly from you, in particular when you carry out the following operations:

- placing an order and registering on our website

When you make a purchase or create an account on our website https://www.tchungle.com (hereinafter referred to as "Site"), we collect your personal information necessary to manage your order and deliver your package. such as your first and last name, your e-mail address, your postal address and your telephone number.

We do not collect any bank details. Banking information is processed and stored securely by our approved payment service providers.

- newsletter subscription

If you have decided to follow Tchungle by email, we will use your email address to send you all the latest news and introduce you to new products. If you no longer wish to receive these newsletters, you can unsubscribe at any time by clicking on the unsubscribe link at the bottom of the e-mails or by contacting us at hello@tchungle.fr. Once this is done, we will update your profile to ensure that you no longer receive newsletters.

Our e-mailing software is French and complies with the general data protection regulations (RGPD). He may process some of this data but only on our behalf, in accordance with our instructions and with an obligation of absolute confidentiality.

- audience measurements

We use Google Analytics services to measure traffic, better understand the activity on the Site by identifying the sections and pages you visit, and improve its performance in order to facilitate your navigation and your online experience. As such, Google Analytics uses "cookies": these are small text files stored by a website on your computer or mobile phone to collect data about your browsing on this Site.

You can configure your browser settings to restrict or block cookies from the Site (or any other website).

We invite you to visit https://www.allaboutcookies.org/ for general information about cookies and how to adjust cookie settings in various browsers.
Please note that restricting cookies may impact the functionality of the Site.

- participation in a contest, surveys or satisfaction surveys

When you participate in a competition, the information that you publish in this context or that you transmit to us in any other way, the content that you submit to us for the competition as well as any personal data that may be included in this content will be recorded by us in order to carry out the competition, to answer any questions you may have about the competition, to inform you in the event of a win and, in this case, to deliver your price.

When you participate in a survey or a satisfaction survey, we may ask you for various information (age, gender, personal opinions, etc.). You can refuse to answer any question and withdraw from the survey at any time.

- making contact through various channels (contact form, post or telephone) or via our social networks

B. Retention of Information

We keep your personal data for the lifetime of your account.

After three years of inactivity on your account, we will delete your account and your personal information.

Your information is also retained for legal or regulatory obligations, to settle disputes, to prevent fraud and abuse or to apply our terms and conditions.

Cookies for audience measurement, targeted advertising and sharing with social networks are placed on your computers for a period of 13 months.

C. Data Hosting

The site is hosted by Shopify Inc, whose head office is located at 126 York St. Ottawa, ON K1N 5T5, Canada

D. Transmission of data to third parties

We do not sell your personal data to third parties.

We do not transmit personal data outside the European Union.

E. Protection of your personal data

We protect 100% the confidential data of our customers as well as those of our visitors.

To secure access to your personal data, we have adopted physical, electronic and administrative security measures including the use of extensive firewalls and passwords.

ARTICLE 3 - RIGHTS OF THE USER

In application of the regulations applicable to personal data, you have the following rights:

- the right of access to your personal data;

- the right to rectify your personal data;

- the right to delete personal data;

- the right to oppose the processing of your data;

- the right to the portability of your personal data;

- the right to determine the fate of your data after death.

You can exercise these rights by contacting us at the following address: 20, rue de la Division Leclerc or by e-mail at hello@tchungle.fr

However, you can at any time exercise your right to access and rectify your personal data from your account on our Site.

All requests must be accompanied by an identity document and mention the address at which we can contact you. A response will be sent to you within one month of receipt of the request. We nevertheless reserve the right not to respond to manifestly unfounded requests.

In the event that you do not obtain an answer and wish to contest this decision, or if you believe that one of the rights listed above has been infringed, you can file a declaration with the CNIL on the site https://www.cnil.fr or seize any competent judge.

ARTICLE 4 - THIRD-PARTY SITES/LINKS

Our Site may contain hypertext links to other websites which are neither operated nor controlled by LES REINBAU. Please note that this Policy applies only to personal data that we collect on this Site. Therefore, we will not be held responsible for personal data that third parties may collect, store and use on their own website. We draw your attention to the fact that the personal data protection practices of third parties may differ from those presented in this Policy. Thus, we recommend that you carefully read the privacy policy of each website you visit.

ARTICLE 5 - CONSENT

By using our Site, you declare that you accept the terms of this Policy and consent to our collection and processing of your personal data in accordance with this Policy.

Our privacy policy applies to the Site and any personal data you provide to us directly or indirectly. If you disagree with the terms of the Policy, we invite you not to use our Site.

ARTICLE 6 - AGE OF CONSENT

Our Tchungle website is intended for adults or minors with the authorization of their legal representative allowing them to place an order on the Site.

We do not knowingly collect or process personal data relating to minors.

ARTICLE 7 - CHANGES TO THIS PRIVACY POLICY

The Policy may be updated by us from time to time to ensure compliance with applicable law and such changes will be effective immediately. Therefore, we invite you to come and consult it regularly to learn about the latest changes that will be made to it.

ARTICLE 8 - APPLICABLE LAW

This Policy is governed by French law and subject to the jurisdiction of the courts of the registered office of LES REINBAU, subject to a specific attribution of jurisdiction resulting from a particular law or regulation.